1 Not At All

• Service time(s) and/or location are not even on the website.

2 Minimally

• Service time(s) and  location are listed.
• There is a lack of cultural clues (through photography) that helps people know what to expect.
• There is no page dedicated to planning a visit.

3 Somewhat

• Service time(s) and location are prominent.
• Appealing cultural clues exist through photography and help people know what to expect.
• There is a page dedicated to planning a visit.

4 Quite Well

• All of the previous.
• Content is written for the un-churched.
• A taste of the service is on the "plan a visit" page to further acclimate them.

5 extremely well

• All of the previous.
• Parking, attire, and service logistics are included to showcase an expectancy and readiness for guests.

1 Not At All

• We do not have a Guest Services (greeters and similar volunteers) team.
• Our congregation tends towards insulation.

2 Very Unlikely

• We have a Guest Services team that does "their job" but are not making deeper personal connections. 
• Our congregation tends towards insulation.

3 Somewhat Unlikely

• We have a Guest Services team that does "their job" and deeper personal connections are hit or miss. 
• Our congregation can be friendly but relational connections are hit or miss.

4 Somewhat Likely

• We have a Guest Services team that considers it their job to create deeper personal connections with those they do not know—beyond the handshake. 
• Our congregation sees developing relationships with those they do not know as part of their purpose for attending church.

5 Very Likely

• All of the previous.
• Senior leadership are actively adding to the sense of personal connection through accessability.
• The combined results of Guest Services, congregation, and leadership accessability is relationally infectuous, but short of aggressive.

1 Not likely

• The congregation has ~20% worship participation (defined as people actively singing along—not simply mouth movers).

2Very Unlikely

• The congregation has ~33% worship participation.

3Somewhat Unlikely

• The congregation has ~50% worship participation.

4Somewhat likely

• The congregation has ~66% worship participation.

5 very Likely

• The congregation has 80% or higher worship participation.

1Not likely

• Messages overtly focus on learned believers without context and onramps for the under-churched.
• In-speak, inside jokes, button-pushing, and/or chiding is commonly used. 
• Church outsiders can feel "villainized" by the delivery of sensitive topics.
• No leadership vulnerability is shown.

2 Very unlikely

• Messages subtly focus on believers with language and content that overshoots the under-churched.
• Subtle in-speak, button-pushing, and/or chiding exists. 
• Sensitive topics are often delivered without sensitivity.
• Leadership vulnerability is rare. 

3 Somewhat unlikely

• Messages are inconsistently contextualized and made relevant to the under-churched.
• There is a chance subtle in-speak, button-pushing, and/or chiding exists. 
• Sensitive topics are not consistently delivered with sensitivity.
• Leadership vulnerability is inconsistent. 

4 Somewhat likely

• Messages are regularly contextualized and made relevant to the under-churched.
• There is a general avoidance of in-speak, button-pushing, and/or chiding. 
• Sensitive topics are typically delivered with sensitivity.
• Leadership vulnerability is displayed frequently. 

5 Very likely

• Messages are consistently contextualized and made relevant to the under-churched. 
• There is a deliberate avoidance of in-speak, button-pushing, and/or chiding. 
• Sensitive topics are consistently delivered with sensitivity.
• Leadership vulnerability is consistently displayed. 

1Not likely

• The combined content of the service is well beyond what they can process. They leave struggling within themselves that they could not keep up with what others seem to be able to. 

2very unlikely

• The combined content of the service is a stretch for what they can process. They leave with little mental energy left to recognize and make big decisions. 

3somewhat unlikely

• The combined content of the service is near the max of what they can process. They are able to make decisions, but have little left over to invest in those around them after service. 

4Somewhat likely

• The combined content of the service is compatible with what they can process. They are able to make decisions and invest in those around them after service. 

5very likely

• The combined content of the service is slightly below what they can process. They are able to use the un-maxed space to establish deeper decisions, develop deeper relationships, and are compelled to share it with others.